1. Introduction and Data Controller

This Privacy Policy governs how Digimart (accessible via digimart.ma) collects, uses, maintains, and protects personal data provided by users. We are fully committed to protecting our customers’ privacy in compliance with Moroccan data protection law (Law No. 09-08 relating to the protection of individuals regarding the processing of personal data).

2. Personal Data Collected

When you browse our online store or place an order, we may collect the following information:

  • Identification Information: Full name, email address, phone number.
  • Delivery & Billing Data: Shipping address, city, area, delivery instructions.
  • Order Data: Purchase history, ordered items, chosen payment method (Cash on Delivery, Credit Card, Bank Transfer).
  • Technical & Browsing Data: IP address, browser type, cookie identifiers, visited pages.

3. Purpose of Collection

Your personal data is collected and processed for the following purposes:

  • Processing, fulfilling, and shipping your orders.
  • Sharing necessary information with our delivery partners (Cathedis, Ozone Express) to deliver your packages across Morocco.
  • Customer support, order tracking, and assistance via WhatsApp or phone.
  • Managing product returns, refunds, and warranties (electric scooters, smartphones, high-tech devices).
  • Improving user experience and maintaining website security.

4. Data Sharing and Third Parties

Digimart does not sell or rent your personal data to third parties. Your data is shared only with:

  • Logistics and Courier Partners: Delivery companies (Cathedis, Ozone Express) to ship your packages.
  • Payment Gateways: Banking and payment processing centers for secure transaction handling.
  • Legal Authorities: Only when strictly required by law or judicial request.

5. Cookies and Tracking Technologies

Our website uses essential cookies required for core store functionality (shopping cart management, language selection, user authentication). You can set your browser to refuse cookies, though some features of the site may be limited.

6. Data Retention and Security

We implement strict technical and organizational security measures (SSL encryption, secure servers, access controls) to safeguard your data against unauthorized access, loss, or alteration. Order data is retained for the legally mandated period for accounting and tax purposes.

7. Your Rights

In accordance with Law No. 09-08, you have the right to access, rectify, delete, and object to the processing of your personal data. To exercise these rights, please contact us via our contact page or email.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please reach out to us: